Refund Policy

Introduction

At Digivirus, we strive to provide high-quality digital marketing courses, webinars, and services. We value customer satisfaction and have outlined our refund policy below. By purchasing our products or services, you agree to this policy.

1. Eligibility for Refunds

Refund requests will be considered under the following conditions:

  • If you were charged incorrectly due to a technical error.

  • If the purchased course/webinar is canceled or not delivered as promised.

  • If you experience major technical issues preventing access, and we are unable to resolve them.

2. Non-Refundable Items

We do not offer refunds for:

  • Change of Mind: If you no longer wish to take the course/webinar after purchase.

  • Completed Courses/Webinars: If you have accessed or completed a significant portion of the content.

  • Subscription-Based Services: Payments for ongoing services are non-refundable.

  • Downloadable Materials: Any digital downloads, templates, or tools purchased.

3. Partial Refunds

Partial refunds may be granted under specific circumstances, such as:

  • Limited course access before cancellation.

  • Technical issues where partial content was accessible.

4. Course/Webinar Rescheduling

If you are unable to attend a webinar or course, we may allow rescheduling to a future session. No additional fees will be charged for the first reschedule request.

5. Chargebacks & Disputes

  • If you initiate a chargeback without contacting us first, we reserve the right to deny future services.

  • Fraudulent chargebacks may result in account suspension.

6. Changes to This Policy

Digivirus reserves the right to modify this refund policy at any time. Any changes will be posted on our website with an updated effective date.

7. Contact Us

For refund inquiries, contact us at:

Digivirus
D2, 2nd Floor, Ellora Complex, Surya Nagar, Khandari Crossing, Near Hanuman Mandir, Agra, Uttar Pradesh, 282002
Phone: +91-7579766946
Email: marketing@digivirus.in | partner@digivirus.in

By purchasing from Digivirus.in, you acknowledge and agree to this refund policy. Thank you for choosing us!